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Dispatch & Delivery

Covid-19 Delivery Information

Please bear with us! Due to the ongoing COVID-19 situation we are working to government guidelines on social distancing which means our warehouse team are very busy. Please be aware that there may be a delay on your order due to the current disruptions and circumstances. Rest assured, your orders will be with you as soon as possible, we thank you for your patience at this time.

Free Standard Shipping on orders $20 and over

Shipping Methods

Standard 2-3 business days

$3.50 on orders under $20

Free for orders $100 and over

(Delivered Monday-Saturday, by Hermes)

Next-Day 1 business day (Orders must be placed before 2pm Monday – Friday)


(Delivered Monday-Saturday, Hermes)

What is the shipping method, processing time & rate for a typical order?

Orders placed before 14:00PM GMT Monday – Friday will begin processing the same day.
Orders received after 14:00PM GMT will be processed the next business day.
Orders placed on weekends or UK Bank Holidays will be processed the next business day.
The timeframe for the shipment will begin when the carrier picks up your order for delivery.

Tracking Service

Track your parcel here

Delivery information can be viewed through the courier service.

Do you deliver to Northern Ireland, The Channel Islands, Outer Hebrides, The Isles of Scilly, The Isle of Man and Internationally?

We deliver to most postal areas in the US and courier availability can restrict our service and costs. We may not always be able to deliver certain products to Northern Ireland, the Channel Islands, Outer Hebrides, Isles of Scilly and the Isle of Man. We do not ship internationally.

Shipping Confirmation

We will send a shipment confirmation email once we have finished processing your order. If you place an order after the cut-off time, you may experience a delay between the shipping confirmation e-mail and the actual shipment of your order. Our shipping carriers do not pick up packages from our facilities on weekends or postal holidays.

What happens if an item is out of stock?

On the rare occasion, an item is currently out of stock, we will cancel the item and remove it from your order. You will receive an email notifying you the order has changed.

I haven’t received my order, my order is missing items, or my shipment is late?


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